ARIS Process Mining

Software AG is one of Germany’s largest software vendors and offers solutions for business transformation, integration services, Internet of Things (IoT) connectivity and consulting. As part of the ARIS Process Transformation & Management Platform, ARIS Process Mining is a comprehensive tool that enables a fully governed transformation of business processes at scale. The product comprises traditional process discovery functionalities, conformance checking, highly customizable dashboards and automatic root cause identification, while the light version ARIS Process Mining Elements is available for free. The focus on cross-organizational mining empowers the collaboration between all necessary stakeholders with the help of change requests and shareable bookmarks. ARIS Process Mining comes with a strong SAP Solution Manager integration and supports numerous SaaS applications for data extraction via their own webMethods integration platform. Software AG has many years of experience with Process Mining deployments and serves customers in over 70 countries around the globe with an extensive network of partners.

Tool Name

ARIS Process Mining

Vendor

Software AG (Darmstadt, Germany)

Company Size

1001-5000 employees

Free Trial

Immediate access

Licenses

Free, Academic, Commercial

Deployment

SaaS, Cloud

, On-Premises

Embedded In

–

Tested Version

ARIS 10 SR10 Enterprise (SaaS), ARIS Process Performance Manager (PPM) 10.5.0.0.780 - Tested in 04/2020

Import File Types

CSV, XLS

Database Connections

Generic JDBC drivers

Adapters/Connectors

SAP (ECC & S/4), diverse SaaS applications via webMethods.io

Integrated ETL Functionality

Data Anonymization & Pseudonymization

Data Loading

Data Refresh: Incremental data loading, appending new data to an existing set of data
Scheduled Jobs = Automatic data loading in defined time intervals

Data Refresh

, Scheduled Jobs

Character Encodings

UTF-8 compatibility tested with special characters and various languages: Korean, Japanese, Trad. & Simplif. Chinese, Hebrew, Arabic, Russian

UTF-8 (verified

), UTF-16LE, ISO-8859-1, ISO-8859-15, ASCII, Windows-1252

Attribute Types

Case-level

, Event-level

Specify Business Hours

Working week

, Multiple shifts/day

, Exclude days

, Holiday calendar

Work hours calendar available in the ARIS Process Performance Manager GUI (expert frontend)

Define Event Order

Manual definition of event ordering in case of identical timestamps. This criterion does not consider automatic ordering by the tool.

By selected column

A timestamp column can be selected as a sort criterion

Start/End Timestamp

2 timestamps

» Process Graph

As-Is Process Visualization

Directly-Follows Graph (vertical), EPC

Export As-Is Process Graph

For data exports (e.g. CSV) see “Export Reports” criterion

JPG, PNG, GIF, SVG, BMP

Performance Highlighting

Visual highlighting of process bottlenecks

Active time

, Idle time

Process Animation (Replay)

Adjust speed

, Adjust timeframe

, Switch time mode

, Zoom in case

Search and Filter in Graph

Search and find activity names (relevant for spaghetti-like graphs)
Filter activities/transitions directly from graph

Search

, Filter

Filtering only by activities, not by transitions

Graph Abstraction

Frequency Metrics

Case frequency, Activity frequency; Customizable

Time Metrics

The term “duration” is used when both active and waiting/idle times can be displayed

Duration; Customizable

Additional Graph Metrics

Cost metrics

, Custom metrics

» Process Analysis & Analytics

Process Benchmarking

Visual comparison

, Metric comparison

Process Benchmarking (Different Logs)

Visual comparison

, Metric comparison

Root Cause Analysis

Variant Breakdown by

“Duration” refers to the case throughput time

Case count, custom metrics

Case and Activity List

Activity List

, Case List

, Case List for Variants

View Case Details

Rework Analysis

Edge/Transition Details

From-to activities: List of ingoing and outgoing activities for any selected activity

List of all transitions

, From-to activities

Compare As-Is and Target Process

Target Model Creation

Import model

(BPMN), Auto-create from as-is

, Create new

In-Graph Conformance Visualization

List of Compliance Violations

Four-Eyes Principle

Sequence Filtering

“(Not) Directly followed by” filtering

Conformance Root Cause Analysis

Alert Generation

Predictive Analytics

Recommendations (Prescriptive Analytics)

Organizational Mining

Scenario Simulation

Simulation possible in the ARIS platform

Decision Rule Mining

Export Reports

Events (CSV), Cases (CSV), Variants (CSV, JPG, PNG, GIF, SVG, BMP)

Export Charts and Tables

Custom Dashboards

Custom charts

, Custom tables

Custom Metrics/KPIs

KPI Thresholds

Deviation from defined thresholds can be detected through color differentiation

Advanced Charts

Dashboard offers >5 different chart types

World Map

Latitude & longitude coordinates

, Location by attribute (e.g. country codes, city names)

Save Filter Settings

UI Languages

Danish, German, English, Spanish, French, Italian, Hungarian, Dutch, Polish, Portuguese, Swedish, Turkish, Czech, Russian, Arabic, Chinese, Japanese, Korean

Share & Collaborate

Share selection

; Change requests; Bookmarks

Role-Based Access

User Authentication

Basic; SSO; LDAP connection

Audit Logs

Provided on demand

Distinctive Focus and Features

Root Cause Miner: The AI-based ARIS Root Cause Miner automatically identifies root causes. It allows the user to interactively define an analysis question in each analysis dashboard and responds with a list of root causes that promote or prevent the specified process characteristic, ranked by its influence.
Advanced process enhancement: Existing process models can be enhanced by real performance measurements and structural context information with a context-sensitive side-by-side visualization. By selecting elements in an underlying process model, the side-by-side analysis is immediately updated to provide information based on the given selection. In addition, the identified process models can be used in combination with the process conformance check to adapt the designed process model to changing organizational behaviors.
Collaboration: ARIS Process Mining supports a fully governed transformation of business processes while involving all necessary stakeholders. For example, process analysts can share their findings with process owners and trigger change requests based on identified root causes. On this basis, a course of action can be defined, various improvement scenarios analyzed and simulated, and the most promising scenario can be approved by the process owner.

Explore ARIS Process Mining

I’m a vendor. Submit a change request.

Disclaimer: The timeliness of provided information is based on the tested version and date as stated under “Tested Version”. No guarantee can be given about the correctness and accuracy of the information contained.

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